La Cannoleria Siciliana - Re di Roma

Si potrebbe migliorare la proposta cannoli pur essendo diciamo la loro proposta di forza vincente o cavallo di battaglia . L’impqsto avrebbe da potere dire molto di piu’ stando ai parametri siciliani e della cultura siciliana. Servizio molto gentile e ambiente da migliorare nel decoro e ordine

As a Canadian visitor to Rome, I was excited to try La Cannoleria Siciliana - Re di Roma after my daughters found it on Google. Unfortunately, our experience was very disappointing.<br>When we arrived, a staff member informed us that the credit card machine was not working due to an internet issue. My daughter had to walk back to our Airbnb apartment to get cash before we could make a purchase.<br>After returning, we waited several minutes while the salesgirl and a male employee were busy chatting with their partners and paying little attention to customers. The male employee was even waving kisses and continuing personal conversations while customers were waiting to be served.<br>When it was finally our turn, we ordered ice cream. The ice cream was already melting and dripping down the outside of the cup. Instead of addressing the issue professionally, the employee wiped the cup with his bare hand. When I politely pointed out that the ice cream was melting, he responded rudely, saying, “Throw it outside.”<br>I understand that everyone can have a bad day, but customer service and basic hygiene should always be maintained. Rome is one of the world’s most famous tourist destinations, and I expected a much higher standard of hospitality and professionalism.<br>The ice cream may be good, but the poor customer service and rude attitude left a very negative impression on our family.