Cose Sfiziose

Hello,<br>I would like to make a complaint about an unpleasant experience at your ice cream shop in Genoa.<br>Yesterday, we were three people and a baby. When we entered the shop, the employee looked at us in an unfriendly way and did not greet or offer any assistance, even though there were no other customers being served at that moment.<br>My cousin opened a freezer that appeared to be self-service, similar to those found in supermarkets. Inside there were ice creams, and there was no sign or indication that customers were not allowed to open it.<br>As soon as he opened the freezer, the employee reacted by shouting very loudly and in an aggressive manner. She placed her open hand on her face and opened her mouth in an exaggerated way, which made us feel very uncomfortable and intimidated by her reaction.<br>She then came over and opened the freezer herself to serve the ice cream. My cousin apologized and bought the ice cream. The other two of us did not buy anything because of the way we were treated.<br>We believe this reaction was not appropriate toward customers, especially in a situation where there were no clear signs or instructions.<br>We hope this matter is taken into consideration and that customer service can be improved in the future.<br>Thank you.

Se è una giornata storta piuttosto uno si prende il riposo..tralasciando che appena entrato neanche mi hanno guardato e subito: cosa devi pagare? Con tono altamente scocciato..poi appena seduto fuori due secondi escono e subito: guarda che è un bar..<br>In riferimento al fatto che pensavano fossi cliente della gelateria accanto(tra l’altra buonissima), dove tra l’altro i tavolini arrivano a pelo dell’ingresso..

Piccolo baretto all'inizio della bellissima via Garibaldi.<br>Buona offerta per celiaci e vegani. Caffè, dolcetto e panino vegano nella norma, senza particolare menzione. Prezzi abbordabili.<br>Una decina di tavolini all' esterno e qualche altro all'interno. Personale cortese.

Café excelente.<br>Servicio normalito.<br>Buen producto, pero no recomiendo los croissant.<br>Local muy pequeño, ponen demasiadasesas para el espacio que tiene, igual que la "cocina"<br>Bastante ruidoso.<br>Es un sitio de paso, para nada para disfrutar lo que te has perdido.